Privacy Policy

1. Introduction

ezOIG ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our OIG compliance platform and services.

2. Information We Collect

2.1 Information You Provide

We collect information that you directly provide to us, including:

• Account information (name, email address, organization details)
• Staff member information for compliance screening
• Payment and billing information
• Communications with our support team
• Documents uploaded to our platform

2.2 Automatically Collected Information

We automatically collect certain information when you use our services:

• Device and browser information
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our OIG compliance services
• Processing exclusion list screenings
• Sending notifications and compliance alerts
• Processing payments and maintaining billing records
• Improving our services and developing new features
• Complying with legal obligations
• Detecting and preventing fraud or security issues

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We work with third-party service providers who assist in delivering our services
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication measures
• HIPAA-compliant infrastructure and processes
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

7. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications

To exercise these rights, please contact us at support@ezoig.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@ezoig.com
Address: [Your Business Address]

12. HIPAA Compliance

For healthcare organizations subject to HIPAA, we maintain appropriate safeguards to protect Protected Health Information (PHI) and comply with all applicable HIPAA requirements. We can execute Business Associate Agreements (BAA) with covered entities as required.